I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! If I try my HDD in any USB 2.0 ports its recognized instantly. I tried reinstalling drivers from device manager, but same problem. PS: In WIN 7 OS, it gets recognized in all USB 3.0 ports as well.
The 1TB Studio and the slightly more rotund 2TB My Passport Studio have lead the way, now complimented by the My Passport Edge for Mac, which brings the polished ID to a strikingly slim 500GB USB 3.0 portable. The My Passport Edge for mac picks up a few other changes from its larger capacity My Studio cousins. The My Passport for Mac is a good addition to WD's library of portable hard drives; it makes setup easier for Apple users while still supplying the same features and performance of the My Passport line. WD My Passport Mac at Amazon. Discuss this review. Related News and Reviews.
![My Passport Edge For Mac My Passport Edge For Mac](https://images-eu.ssl-images-amazon.com/images/I/81IAGofwU7L._AC_SS350_.jpg)
Any solutions?I have the same drive with no issues. There is a WD SES Driver that should get installed when this device is hooked up from Windows 10, would be listed below Universal Serial Bus Controllers in Device Manager and only visible when hooked up unless you select under View in the Menu and check 'Show Hidden Devices'. Also shown as WD My Passport in Disk Drives in the Device Manager. Show in Devices and Printers and on taskbar notification area as Safely Remove? Seems like you said you deleted or uninstalled all USB Hub, USB Mass Storage and USB SuperSpeed Hubs from Device Manager and rebooted to reinstall and this did not work. Since your upgrade have you updated Chipset drivers for your system and any other important system driver?
Do you see under Universal Serial Bus Controllers - USB 3.0 eXtensible Host Controller. If the bus on the Passport is 2.0 that would also explain the problem. Have you tried plugging into a 2.0 port? The 1tb Green Power drive being the model WD uses in those was simply removed from the non fan cooled enclosure when bought back when 7 was still in beta and now sits in a totally different USB 2.0 enclosure on the second desktop used for testing software as well as build. Not one problem on 10 as far as detection.
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The Sata 3 drive recently replaced on the main build and placed in that enclosure at first since it was acting up as far as almost unable to be accessed due to how slow it was acting was found to run normally and now run in a second fan cooled enclosure by way of 2.0 not 3.0 while the enclosure is 3.0 capable. Even with 3.0 flash drives I tend to find those even work better when on a 2.0 port! I would try a 2.0 port for the time being to see if the drive is suddenly detected and mounted automatically by 10. Generally anything 3.0 will work on the 2.0 ports without any problems. I have several 3.0 flash drives recently added to the collection of flash drives here when 10 was first out that are plugged into a large 7 port 2.0 hub at times without any hiccups. I also was finding data transfers were going much faster when 3.0 flash drives were on 2.0 ports instead of 3.0!
The 3.0 bus simply provides more current to allow for 6 devices rather the limit of 4 seen with 2.0. One place of the two places you can look to see if there are any yellow marked items would be under the Universal Serial Bus Controllers section at the bottom as well as taking a look in the Disk Drives section. Here I will the drive in the enclosure with on/off switch turned off and only see the two OS drives and two storage/backup drives listed under Disk Drives until hitting the switch.
Once the drive is detected it appears on top. I put a red mark on each side to indicate which one while the model information will identify which one anyways.
From what I keep finding when looking at the numbers WD hasn't ever been able to get this problem cleaned up over the years since first models saw the same problems as you are now. Here I had simply given up on the factory enclosure and a separate model years back. The new one recently order is a enclosure that takes Sata I and II drives not being quite rated for S3 models while those still work since the 1tb in it is just that a Sata III drive! The eSata will be put to use once I can make the space where the printer and some other equipment is sitting on top of the cabinet section of the computer desk here as well as get around to plugging the two eSata cables in from the ports on the case itself. The power comes from the ac adapter being external while still using the onboard sata controllers to get around any potential usb issues! The old 1tb out of the WD Essentials enclosure I bought back in 2009 as I was saying is in the Acomdata enclosure plugged into the second desktop there. $26 can solve a world of hurt seeing the WD casing swapped for something that does work!